How can we help?
Write to support@bookidoro.app. A real person reads every message, usually within a day or two.
When you write, it helps to include
- Your Bookidoro version (Settings → About) and macOS version.
- Where you got Bookidoro: the Mac App Store or bookidoro.app.
- What you expected, and what happened instead. A screenshot helps.
Getting started
Where is Bookidoro?
In the menu bar, at the top right of your screen: the book icon. There's no Dock icon. Click it for your Library, Statistics, Settings and Read now.
How do I add a book?
Menu bar icon → Open… and choose a PDF or EPUB, or drop one onto the welcome window. No book handy? Library → Free books has thousands of public-domain classics; click Get and it becomes the book you're reading.
Why can't I open my Kindle or Apple Books purchases?
Books bought in those stores are copy-protected (DRM), so no other app can open them. PDFs and DRM-free EPUBs work, including ones you added to Apple Books yourself.
Reading breaks
A break didn't appear
- Paused? Check the menu: Pause should be off, and the menu shows when the next break is due.
- On a call? While your microphone, camera or screen sharing is in use, the break waits until about a minute after.
- Away? If you were away or your Mac was asleep, the break waits until you're back, then gives you a moment to settle in.
- Want your pages now? Menu → Read now.
Keyboard
In the reading panel: ← and → turn pages, Return means Done, and Esc skips the break.
The text is hard to read
Click Aa at the top right of the reading panel to switch between Paper, Sepia and Night, and to change the text contrast.
iCloud sync
Your Library, reading positions, statistics and settings sync between Macs signed in to the same Apple Account, with iCloud Drive turned on. Check Settings → General → Sync with iCloud on each Mac. Books themselves sync only if they're kept in iCloud Drive → Bookidoro (right-click a book in the Library → Keep in iCloud).
Subscription and license
Mac App Store
- New Mac or reinstalled? Settings → General → Restore Purchases.
- Cancel or change your subscription: App Store → your name → Account Settings → Subscriptions, or apps.apple.com/account/subscriptions.
- Refunds for App Store purchases are handled by Apple: reportaproblem.apple.com.
Downloaded from bookidoro.app
- Your license key is in your Gumroad receipt email. Enter it in Settings → General → License. One license works on up to 3 Macs.
- Moving to a new Mac, or lost your key? Write to us with the email you used to buy it.
- Refunds: see Refunds.
Privacy
Your books and everything you read stay on your Mac. See the Privacy Policy for exactly what Bookidoro sends, and how to turn off anonymous usage statistics.
Still stuck? support@bookidoro.app